We are happy to announce that over the past year, S.S. Nesbitt (SSN) has maintained the exceptional standards of a Best Practices Agency.

This honor, awarded by the Independent Insurance Agents & Brokers of America (IIABA or the Big “I”), was initially given to SSN in 2016. At that time, SSN was one of only 254 agencies in the entire U.S. that qualified to be part of this elite group of independent insurance agencies. [Read the original announcement here].

IIABA’s study of leading independent insurance agencies is conducted every three years by Reagan Consulting and documents the business practices of high-performance agencies. According to the IIABA, in order earn the title of Best Practices Agency the nominees must show outstanding customer retention, growth, stability and financial management [Read more on the characteristics of a Best Practices Agency.]

Keeping the title this year is a huge success for our staff and our customers. As Pat Riley said, “Excellence is the result of always striving to do better.”  And strive we will.

Founded in 1896, IIABA is the nation’s oldest and largest national association of independent insurance agents and brokers, representing a network of more than 300,000 agents, brokers and their employees nationally. Its members are businesses that offer customers a choice of policies from a variety of insurance companies. Independent agents and brokers offer all lines of insurance — property, casualty, life and health — as well as employee benefits plans and retirement precuts. Web address: www.independentagent.com.