In a condo or homeowners association (HOA) community, relationship building between the HOA board and members is important. Since homeowners have a high personal stake in their investments, it is important to communicate problems, issues and board decisions that impact them in a timely manner.
Poor communication may lead to the misinterpretation and misunderstanding of information, which could cost your HOA money in the long term if a member decides to file a claim.
But effective communication is more than just publishing a quarterly newsletter or distributing copies of board meeting minutes.
A proactive communication program— one which uses appropriate communication channels and promotes an environment where everyone is well-informed—is one way to create harmony in the HOA community.
Download our article to learn more tips for effective communication with homeowners!
Download ArticleThis Compliance Overview is not intended to be exhaustive nor should any discussion or opinions be construed as legal advice. Readers should contact legal counsel for legal advice. © 2016-2019 Zywave, Inc. All rights reserved.