Formerly S.S. Nesbitt Rebranding FAQ

Claims Advocacy

Claims Advocacy

Claims Advocacy

There for you every step of the way.

While carriers do their best to handle claims according to your policy, there are instances in which you need a claims advocate; someone who is going to maximize your benefits and make sure carriers are delivering on their promises in a timely and expedient manner.

Because policies can be open to interpretation, a claims advocate fights for you, ensuring that the carrier’s acceptance or denial of a claim is in keeping with the policy language.

Claims Resources

Our Carriers
Report A Claim

We recommend an in-person claims audit meeting at least once a year.

Our in-house claims team will work in conjunction with the carrier to assess open claims, reserve amounts and review for closure.

Valent Group Claims Management Team is your advocate through every step of the process.

  • Assistance in Claim Preparation and proof-of-loss statements
  • Customized Claim Reports
  • Assistance recovering losses from not-at-fault claims
  • On-site assistance with claims, as needed
  • Monitoring of reserves and notifications of claim settlements
  • Interpretation of insured’s rights and obligations within the policy form
  • Claims Review
    (frequency based on the frequency of losses for the client)
Meet Our Vice President of Claims:

Kyle Sandlin

As Vice President of Claims for Valent Group, Kyle works closely with commercial accounts and risk management professionals to process claims, be the insured’s advocate and communicate account status and activity. He meets with clients, in conjunction with the program lead, to review account data and advise of trending losses and conducts periodic safety evaluations and assists in implementing loss-prevention strategies.

Meet Our Vice President of Claims:

Kyle Sandlin

As Vice President of Claims for Valent Group, Kyle works closely with commercial accounts and risk management professionals to process claims, be the insured’s advocate and communicate account status and activity. He meets with clients, in conjunction with the program lead, to review account data and advise of trending losses and conducts periodic safety evaluations and assists in implementing loss-prevention strategies.

FROM THE BLOG

Property & Casualty Insurance Insights